General Summary:

This position serves as a member of Forest Hill Church's Waxhaw campus team, helping lead Forest Hill’s discipleship initiatives across the adult discipleship team in order to bring heaven to Greater Charlotte one person at a time. The Next Steps and Connections Minister will be responsible for the oversight and development of Connections team leaders and coaches, as well as the overall congregational experience for weekend worship, focusing on how congregants respond and take next steps. This role will be responsible for ensuring that any Next Step potentially taken by a congregant is accessible, efficiently done, properly recorded, and properly followed-up with. The development of Connections team, coaches, and Sunday morning serving teams is crucial in order to equip the saints for the work of the ministry of FHC (Eph. 4:12). Further responsibility includes the implementation of discipleship initiatives that funnel people to, and move people along, FHC’s Five Marks of a Disciple at the campus level.

Position Specific Duties:

• Implementing and overseeing, in collaboration with the Groups and Care Minister, ministry philosophies and strategies that develop disciples that accomplish the mission and vision of FHC.

• Development of Connections team and Coaches, parking team, and all Next Steps teams (hospitality, coffee, check-in, etc.)

• Oversee the operations, development, and execution of ministry for New Guests.

• Campus collaboration with Groups and Care Minister to ensure overall effectiveness and follow-up with congregants.

• Direct collaboration with Groups and Connections Director, as well as counterparts across all campuses.

• Oversight of logistics pertaining to campus ministry while executing ministry distinctives in relation to overall FHC ministry vision, mission, and direction.

• Working and collaborating directly with Campus Pastors to facilitate decision making under the leadership and direction of the Multisite Pastor when necessary.

• Working directly with congregants regarding Spiritual Formation, Care, and Group environments.

• Occasional teaching in baptism class, learning community, discover FH

• Scheduling facility logistics for Discover FH, Communion, and Sunday morning worship handouts/Next Step materials.

• Oversight of and recruiting for Sunday morning ministry teams

• Oversight and recruiting for Next Steps area of atrium

• Oversight of and delegation of funds related to guest follow-up, 1-1’s with congregants, and connections/choose community events.

• Collaborate with elders on salvation decisions and membership

• Providing pastoral care or delegation for pastoral care as is needed.

• Attendance recording for weekly worship, as well as discipleship-initiative events.

• Occasionally hosting the next steps portion of the Sunday service

• Other duties, as assigned.

Education & Experience

• Associates Degree or Higher preferred.

• At least 3+ years experience in a church, business, or nonprofit organization.

Skills:

• Strong organizational abilities, including effective planning, day-to-day and long- term lay-leader leadership, delegation, program delegation, and task facilitation. They should be able to convey the vision of Forest Hill’s strategic future to volunteers and congregation, while collaborating with and motivating coaches and volunteers. Excellent written and oral communication skills are essential, along with strong interpersonal skills.

• Demonstrated experience in collaborating with staff is crucial, as is strong relational speaking ability. Should excel multi-tasking, efficient time management, and prioritizing workload, while also exhibiting exceptional interpersonal skills. They must handle confidential information with integrity, work with direct supervision, and demonstrate an outstanding work ethic and commitment to excellence. Additionally, they should be an authentic role model for both staff and the congregation, willing to work after-hours and weekends as needed.

• Compassionate, empathetic, and respectful. A strong commitment to the values and mission of Forest Hill Church. Capable of handling sensitive situations with discretion and professionalism.

Performance Measures:

Employee performance will be formally evaluated on an annual basis by the manager to review accomplishments, set goals and identify areas of improvement. In addition to semi-annual reviews, performance evaluations may also be conducted as needed to address specific issues, provide feedback or recognize exceptional performance.

Supervisory Responsibilities:

Coaches, Lay Leaders, and Volunteers

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.